Travel is personal and each individual’s goals and experiences may differ, AAT Kings will not be bound by, or liable for any description, photograph, representation or warranty made by or provided by any independent third party sales representative, Travel Agent, or other person or entity relating to any vacation offered by AAT Kings
The departure date is the date indicated on the AAT kings confirmation
What’s included in the guided vacation price
Inter City Travel – by private motorcoach trains and ferries (see itineraries)
Air Transportation – Not included unless otherwise indicated in the price panel. Please be advised that due to the Transportation Security Administration’s (TSA) secure Flight rules, airlines must collect required information from guests. For more information regarding TSA’s Secure Flight rules, please visit www.tsa.gov
Guided Vacation Air-conditioned luxury motor coaches with reclining seats and onboard restroom facilities. Toilets may be affected by higher altitude or extreme weather conditions such as freezing temperatures and for the comfort of those on board the motorcoach the toilets may have to be closed. In these occurrences additional rest breaks will be incorporated into the itinerary.
Hotel Accommodations prices are per person, based on two persons sharing with private bath or shower. Triple rooms may be available on selected vacations in limited numbers. Triple occupancy is based on three people sharing one room with two beds. Triple occupancy may not be comfortable for three adults sharing. Rollaway /sofa beds may be used as a third bed in the same room.
Every effort has been made to reserve two bed rooms, however on some occasions; rooms with one double bed may be the only choice available. These rooms will be allocated to single travelers and couples first; other rooms may feature a single bed and rollaway bed, murphy bed or sleeper sofa. A limited number of double rooms are available with our Share Rooming Service. AAT Kings shall not be responsible or liable for any claims or issues arising out of roommate pairing. Special room requests (adjacent, connecting or lower-floor rooms, as examples) must be made at time of booking. Special room requests are not guaranteed and are based on availability at time of check0in. Many hotels are 100% smoke free, including all guest rooms, restaurants, lounges, meeting rooms and public spaces. Smoking in a non-smoking room may result in a fine. Accommodations outside of the USA may not be in compliance with the American with Disabilities Act and may not have wheelchair accessibility. Substitute hotels may be used sometimes. We try to use hotels of similar standard. Hotel Frequent Traveler program points are not earned with hotels on AAT Kings vacations.
Note: hotel room sizes, standards, facilities and services provided may vary from country to county and region to region are often local in style.
Free Wi-Fi Internet Service Complimentary Wi-Fi service is available in many AAT Kings hotel guestrooms and/or the public areas of most hotels in most countries complimentary Wi-Fi is also provided on-board the motor coaches except in remote locations. The Wi-Fi on the motor coaches uses the cellular phone networks and as a result the connections will be slower than standard broadband and at times may not be available. Audio and Video streaming is not available using motorcoach Wi-Fi. Please note that it is not available when the main AAT Kings motorcoach is not being used, such as on transfer motor coaches and other local services.
Travel Director guided vacations are conducted in English by a professional Travel Director. In the unlikely event that there are fifteen guests or less travelling on a departure, AAT Kings reserves the right to operate this departure on an individual basis with private transfers and individual arrangements. Please refer to the individual guided vacation itinerary extensions are operated on a locally hosted basis using regular English-speaking Local Host services.
Meals – Meals are included as detailed on the itinerary
Sightseeing – Experiences, entrance fees and an English-speaking Local Specialist (when required) are included as detailed in the itinerary pages.
Transfers Between airports, hotels, railway stations and piers are included as indicated on each guided vacation itinerary. There will be no refund for missed or unused transfers. If you did not purchase your flights with AT Kings, you will need to provide your arrival and departure flight information to AAT Kings at the time of booking. It is your responsibility to update AAT Kings with any changes to your flight schedule to ensure that you receive youth transfers. Failure to do so may result in missing these services and no refund shall be due for missed transfers resulting from missing or outdated flight information.
Porterage Baggage handling of one suitcase per person, at each guided vacation hotel and porter service at airports for inter-air inclusive guided vacations is included in the guided vacation price. Due to limited motorcoach capacity, a single bag is allowed with the dimensions not exceeding 30”x18”x10” (76x46x25cm) and weight not exceeding 50 lbs. (23kg). Airlines may impose stricter weight and size limits for luggage and may also charge fees for checked baggage, including the first checked bag. Please check with your airline(s) directly for their most current baggage regulations and related fees. AAT Kings is not responsible for additional fees imposed by air carries regarding baggage.
A charge of $SU$6 / CA$6 or local currency equivalent per travelling day will be collected by the Travel Director if a second piece of baggage is permitted to be carried, or if suitcase exceeds weight or size limits. This is not assurance that the luggage excess of limits or size, weight and number of pieces will be permitted on the motorcoach.
Carry-on/hand luggage is restricted to one piece per person, not exceeding 12”11”x5” (30x28x14cm) to fit under your motorcoach seat or in the small overhead compartment. Carry-on/hand luggage handling is the responsibility of each guest and must be taken on and off the motorcoach by you each day of the guided vacation. Carry-ons with telescope handles and wheels will not fit in the overhead compartments or under seats and, therefore, cannot be accepted as carry-on luggage.
AAT Kings and AAT Kings affiliated entities shall not be liable for loss or damage of baggage or any guest’s belongings. Guests should immediately report lost items to the Travel Director who will assist in completing a lost property form that can be used for an insurance claim. AAT Kings cannot assist in locating lost items after the guest disembarks or completes the AAT Kings Vacation.
Tips/Gratuities – all tips/ gratuities to your Motorcoach Driver, Local Host, Local Specialists and Travel Director are on a voluntary individual basis at the end of your vacation.
NOT INCLUDED IN YOUR GUIDED VACATION PRICE
Any items and matters not referred to above, including airlines to and from your destination, air-related taxes and fees (except where specified; additional fees charged by airlines such as checked and/or excess baggage, seat selections and any other services, passport and visa fees, insurances or all kings, tips/gratuities to Motorcoach Driver, Local Host, Local Specialists and Travel Director; laundry; phone calls; minibar; beverages and meals not detailed in the itinerary; Optional Experiences; and all items of a personal nature. Additional taxes and surcharges may be collected by foreign government and non-governmental entities. The price does not cover costs and expenses, including your return home, if you leave the guided vacation whether of your own volition, our decision based on behavior that disrupts the trip, due to illness, action by any government or other reason. This list is illustrative and not a complete list of every item not included.
RESERVATIONS & PAYMENT
Your guided vacation will be confirmed after receipt of a non-refundable, non-transferable deposit as detailed in the Summary Information table. We reserve the right to refuse a booking without giving any reason and shale in that event return any deposit received. If not received within 3 calendar days of booking, the reservation will automatically be canceled. On certain departures, deposit may be required at time of booking to hold seats.
2. Air- inclusive bookings may require an additional non-refundable deposit or payment in full at time of booking, see Air Arrangements section below
Final payment for your land reservation will be due prior to departure no later than as detailed in the Summary Information table. Payment in full will be requited at time of booking for reservations made less than 45 days prior to departure date.
AAT Kings reserves the right to cancel the reservation and impose cancellation charges if any payment is no received as detailed within the Summary Information table above. AAT Kings will not be responsible for lost land and/or air reservations.
Credit Card Bookings, AAT Kings should be advised of your credit card number when making your reservation directly with us. For security purposes, we are required to collect the guest’s credit card billing address, card expiration date and the customer verification code every time a payment is applied.
Any special meal requirements, including allergies, must be provided at time of booking and received on a REQUEST basis only. AAT Kings cannot assure special meal requests will be fulfilled and does not assume responsibility or liability if requests are not fulfilled.
Book & Pay Early Discounts are applied at the time of booking, apply to the LAND only portion of the vacation featuring the ‘Book & Pay Early Discount’ in the price panel, and require full payment by the applicable discount deadline dates (see Your Savings Section), but no later than 45 days prior to departure for land-only vacations. If full payment is not received by the correct date – as stated on the invoice – the discount will be removed and the booking will be re-priced. These discounts are not valid on all itineraries or departure dates; do not apply to optional extensions, airfares, government taxes and fees, air flight supplements, extra nights accommodation, transfers or any cruise portion of a vacation. Normal cancellation penalties apply. This offer is subject to availability, applies to new bookings only and may be withdrawn at any time without notice.
Travel Documents Provided full payment has been received travel documents will be sent in electronic format no later than 21 days prior to departure. You may opt to receive a hard copy of documents in which case these will be sent to you approximately 21 days prior to departure date. A documents shipping fee of $10 per address will be charged for each delivery address. If final payment is not received when due, costs to currier documents will be your and your travel agents responsibility. If you are leaving home earlier, please request your travel documents will in advance. If travel documents are required the next day or earlier than 21 days prior to departure date a fee of $35 per mailing address will apply.
Passports, Visas and other Entry/ Exit Requirement to enter and leave Australia and New Zealand, all guests including children must be in possession of a machine-readable passport and applicable visas. Please refer to Things to Know Before You Go section. For Australia, Canadian and US passport holders require an ETA prior to departure. Please consult AAT Kings of your travel agent for further details.
All guests including children must be in possession of a machine-readable passport valid for 6 months after their trip returnable date along with applicable visas. Some countries require multiple entry visas. Please refer to ‘prepare for your trip’ section. Due to government imposed security/immigration measures, passport and emergency contact information is required for all guests prior to release of travel documents. It is the guests sole responsibility to secure and/or pay for any and all visas, reciprocity fees, affidavits, immunizations, etc. that are required to be permitted entry into each destination. AAT Kings bears no responsibility for such information and will not be responsible for advising and/or obtaining required travel documentation for any guest, or for any delays, damages, and/or losses including missed portions of your vacation related to improper documentation.
BOOKING CHANGES, CANCELLATIONS & REFUNDS
Booking Changes a fee of $35 or more per person, per change and any further costs we incur, will be charged for any revisions or alterations made to a reservation after the booking is confirmed with payment unless the change increases the price of the booking. Costs and changes may increase the closer to the departure date that changes are made. we will try to make your requested change but it may not be possible. A change of guided vacation date or itinerary within 45 days of departure date will be treated as a cancellation. Cancellation fees will apply except when changing to an earlier departure date and the guided vacation price is equivalent or greater, in which case a $35 (or more) per person amendment fee will be charged. Name changes or corrections will be treated as a cancellation and fees may apply. You must also pay any change imposed by airlines for any changes, including name and date changes. This can be up to 100% of the value of the ticket.
CANCELLATIONS AND CANCELLATION FEES
Travel arrangements for any member of the party may be canceled at any time by written notice by the person who made the booking. Please note the following:
If the notice of cancellation is received by AAT Kings more than 45 days prior to the vacation departure date, deposit will be returned along with the Travel Protection payment.
If full payment is not received 45 days prior to departure date AAT Kings has the right to cancel your reservation. AAT Kings will not be responsible for lost reservations.
Notice of cancellation must be made in in writing directly to AAT Kings or through your travel agent.
Of a person in a party cancels and there is a room change caused by this cancelation (such as a Twin/Double to Single, or Triple to Twin/Double), changes for the new room type will be the responsibility of the remaining party
The charges detailed in the Summary Information table will be applied when notice of cancellation is given after the booking is confirmed.
If a guest fails to join the vacation on the day of departure, cancelation fees will be 100% (unless the guest notifies us of the delay and joins the vacation later and their own expense).
Cancellation fees applied to additional accommodation and/or chargeable transfers prior to and after the vacation reserved through AAT Kings are additional to any cancellation or other charges that may be levied by your Travel Agent
Additional hotel accommodation and/or chargeable transfers cancelled within 14 days of booked date will incur a 100% cancellation fee. For cancellation outside 14 days before the booking date the following fees will be charged
46 days and over $35 per person
45-22 days 25% of the price for the accommodation and chargeable transfers
21-15 days 30% of the price for the accommodation and or chargeable transfers
Travel agent fees and cancellation charges may also apply
Airline flight/tickets: after deposit has been received, any changes prior to airline booking incur a $35 service fee per person or if after ticketing a $75 service fee per person. This is in addition to any airfare rate increase and any additional change fees imposed by the Airline. Some airfares including published fares booked by AAT Kings are non-changeable and non-refundable. See Air Cancellation Section below.
AAT Kings is not responsible for other travel arrangements that you or your party has made outside AAT Kings and which are affected by our cancellations.
If the reason for your cancellation is covered under your insurance, you may be able to reclaim these charges from your insurer. You and your Travel Agent are responsible to make this claim to your insurer.
Illness or Absence – early return expenses are the guests responsibility. There is no refund for absence or early departure from a vacation, included but not limited to missed hotels, transfers, meals or sightseeing. AAT Kings urges you to purchase travel insurance to cover such circumstances. AAT Kings makes no representation or guarantees concerning reimbursement, scope of coverage or other aspects of any travel insurance policy or claim.
Reservations/ Ticketing Air-inclusive bookings require an additional non-refundable deposit at time of booking. Upon receipt of air deposit, your airfare, taxes and surcharges are final. This will be regardless of future price fluctuations up or down. When booking a guided vacation including flight, you will be required at the time of booking to provide us with the full name as detailed on the passport, date of birth, passport number, date and place of issue and expiration date for each guest. For published airfare bookings, a $75 per person processing fee will be charged.
Changes to flight itineraries a name changes and/or corrections may either not be allowed or may result in penalties charged by the airline. These are the guest’s responsibility.
Airlines (and other travel providers, including AAT Kings) changes prices and routes from time to time. All air routings are in the sole control of the airline and are subject to change at any time.
Air cancellation prior to airline ticketing incur a service fee of $50 per person plus air deposit or after airline ticketing and service fees of $75 per person plus deposit is charged. This is in addition to any airline imposed penalties which may be up to 100% of the air ticket price will be charged for cancelation. Some airfares including published fares booked by AAT kings are non-changeable and non-refundable. Lost ticket replacement can take up to one year to process fees may be assessed.
Airline Availability seats are limited in our contracted class of service and may not be available on every flight. AAT Kings does not hold block spaces on any airline and does not assure seats availability for every single guided vacation departure date.
Airline Seating not all airlines offer pre-assigned seats. Some may charge for pre-assigned seats. Any additional charges imposed by airlines will be at the guest’s expense. Where pre-assigned seats are not offered or different seats are desired guests must contact the airline(s) directly to arrange seating assignments. Seating is solely under the airline’s control, as are itinerary changes due to flight delays and schedule changes. AAT Kings reserves the right to offer alternative schedules for intermarries affected by airline schedule changes and equipment flight delays, flight cancellations and schedule changes are the responsibility of the airline. AAT Kings will not be responsible or liable for such delays or rescheduling.
Price Changes to flight itineraries and name change may result in penalties charged by the airline, these are the guests responsibility
Airline Fuel Surcharges and Air-Related Taxes, Fees and Restrictions Airfares will be provided at time of booking will be based on roundtrip purchase, and will be include air-related taxes, fees and fuel surcharges imposed by the airlines. Any additional fees charged by the airlines such as baggage handling, seat selections and/or any other services are at the sole responsibility of the guest(s).
Airline Special Request Seat assignment and special meal requests can be requested at time of booking. AAT Kings does not assure the request will be granted. Frequent Flyer miles can be accrued on most air carriers. Upgrades using mileage are not permitted. Many airlines do not automatically add frequent flyer numbers to records for flights booked and ticketed by AAT Kings. It is the guests responsibility to request frequent flyer credit from the airline. AAT Kings shall not be responsible for matters concerning frequent flyer miles.
GENERAL INFORMATION & CONDITIONS
Vacation Prices are based on costs, charges, tariffs, rates, prices, taxes, levies, exchange rates and other considerations as of the production date of this brochure. All are subject to change. For up-to-date pricing contact your travel agent or visit www.aatknigs.com. No surcharges regarding cost or currency fluctuation will be made to the LAND only price once the deposit is received. No refund will be made on account of reduction of any of the above. If the total vacation price increases by more than 10%, guests will have the option to cancel the vacation within 7 days of notification of the surcharge without penalty. All prices are in US and Canadian Dollars unless specified.
Other Fees and Taxes and fees are subject to change without notice and will be confirmed at time of booking. Any additional fees charged by the airlines such as baggage handling, seat selections, and/or any other services are at the sole responsibility of the guest(s). additional air-related restrictions apply.
Vacation Participation On all Guided Vacations children under 5 years of age are not eligible to travel. Children under 18 years of age must be accompanied by an adult, who will be responsible for their welfare and supervision. Alcoholic beverages will not be served to guests under the legal age for alcohol consumption in the country visited. AAT Kings seeks to provide a safe, enjoyable and memorable travel experience for all guests. AAT kings welcomes guests with special needs or disabilities. Please note the following
• Guests must advise AAT Kings, at time of booking. Of any physical, medical or other special needs that require accommodating. AAT Kings will make reasonable medications to its policies, practices and procedures when necessary unless doing so will fundamentally alter the nature of the services provided.
• Guests must ensure they are medically and physically able to travel
• AAT Kings may impose safety requirements. AAT Kings may exclude and individual from participation in a vacation or an activity if the individual’s participation poses a threat to the health or safety of others. The decision, made solely by AAT Kings, to exclude an individual will be based on an individualized assessment based on reasonable judgment that relies on current medical evidence or on the best available objective evidence to determine the nature, duration and severity of the risk, the probability that potential injury will occur and whether reasonable modifications of policy, practices or procedures will mitigate the risk. No refunds will be given if the decision is made to exclude the guest.
• AAT Kings does not provide personal devices (such as wheelchairs, hearing aids or prescription eye glasses) or services of a personal nature (such as eating, toileting or dressing). A traveler who requires services of a personal nature should strongly consider bringing a companion to provide such assistance and must understand that the other travelers, Travel Director and AAT Kings staff will not be available for such purpose.
• Regrettably, motorized scooters are not allowed on any AAT Kings vacations
• AAT Kings does not employ medical personnel, any necessary medical attention must be sought at a local facility, if available, at the guests expense. AAT Kings is not responsible or liable for losses or costs incurred due to unavailability of medical service, or medical services obtained while on vacation, or for the quality of the care or services received. Medical care in other countries is not always comparable to care that you may receive in your local area. You are encouraged to purchase medical insurance will cover you while on vacation. Your regular health insurance may not apply abroad.
• In purchasing your vacation, you at test that you are physically fit for it if you have concerns please request additional details about our journey from your travel agent or AAT Kings.
• Some vacations include rough terrain, extensive walking over cobblestone streets, uneven pavement, steps, and/or locations which may not be easily accessible or accessible by wheelchair. During the vacation, AAT Kings may make arrangements with carriers, hotels and other independent suppliers to prove travel services. These parties are independent entities which AAT Kings does not control. Accommodations in international vacations may differ from those in North America. AAT Kings cannot guarantee disability access or accommodations for guest traveling on international vacations.
• Many Optional Experiences are operated by independent third party suppliers, not AAT Kings, these are not part of the vacation package provided by us. your contract will be with the operator of the experience. We are not responsible for proving of the experience. Or anything that happens during the experience. Some experiences involve outdoor activities and/or can be physically demanding. You must make your own decisions about experiences and participate only if activities that suit your physical ability. We suggest that you speak with your medical providers if you have questions about your abilities. We recommend you check whether any insurance you have also includes your participation in adventure activities you may undertake.
• AAT Kings may, in sole discretion, decline booking any guests or move any guest who cannot comply or refuses to comply with AAT Kings terms and conditions. If this occurs, you are responsible for the cost of travel back to your hometown and AAT Kings shall not be liable for your losses and no refund shall be provided.
Behavior we are here to provide the best service possible but in doing so we will not tolerate abusive or aggressive behavior from our guests. We will refuse to deal with and may terminate the vacation of guests who assault our Company Representatives or who are abusive or aggressive. When you make a booking, you accept responsibility for the proper conduct for all members of your party during your stay. We reserve the right at any time to terminate the travel arrangements and/or choose to deal with any member(s) whose behavior, in the reasonable opinion of us or our suppliers, may because danger, upset, disruption or distress do anyone else or damage to property. Full cancellation charges will apply and no refund will be made. we shall have no obligation to pay compensation or meet any costs or expenses (including but not limited to alternative accommodations and return transportation arrangements), guests may incur as a result of the travel arrangements being terminated.
If you damage the accommodation in which you are staying or any property, you must reimburse the accommodation provider or property owner concerned for the cost of the damage before the end of your stay if the cost has been established by then or as soon as it has been established if later. You must indemnify us for the full amount of any claim (also including legal costs) made against us. criminal proceedings may be instigated. AAT Kings is not responsible for any costs uncured concerning a guest removed from a vacation or aircraft, ship or train Guests agree not to hold AAT kings or any of its related entities liable for any actions taken under these terms and conditions.
Young Traveler Discount The young traveler must be under the age of 16 on the departure date to be eligible for the discount , and must be accompanied by an adult, sharing a double or triple room. The young traveler must be the specified date at the start of travel to be eligible for the discount. Only one young traveler discount per room is permitted. This discount cannot be combined with our Travel With Family or Friends Discount, triple room discount or Frequent Traveler Discount. Please see ‘Your Savings’ for details.
Itinerary Variations AAT Kings strives to improve vacation itineraries, service features in improvements can be made, or if circumstances beyond our control make changes necessary, we reserve the right to vary itineraries and to substitute hotels. At certain peak periods multiple departures may operate, sometimes in reverse order, hotels may vary from those stated on the itinerary pages. On vacations which include cruises, the ship may be changed for operational reasons. Departures in early and late season are potentially operated in cool weather conditions. As a result, itinerary variations may occur. Certain activities may not be precisely as described or may not be available due to seasonality or weather conditions. We will try to nifty you or your travel agent of changes. If your enjoyment may be diminished by such limitations, please check with us or your travel agent before making a reservation. AAT Kings ‘You’re Invited’ experiences are unique and take place in singular locations. In the unlikely event that our local hosts are unable to welcome AAT Kings guests, AAT kings will attempt to find an alternative experience or a highlighted meal will be provided in place of the ‘You’re Invited’ experience.
Holidays & Changes during local or regional holidays, certain facilities such as museums, sightseeing trips and shopping may be limited or unavailable. In such instances itinerary change are made by AAT Kings seeking to reduce inconvenience to guess. Such changes are deemed not to be a major change to the itinerary, and no compensation will be payable to the guest holidays, closing days and other occurrences may necessitate a change of the day of the week for schedule highlighted dinners, regional meals, sightseeing or other activities. If, you feel your enjoyment might be diminished by and of these circumstances please check with the respective national tourist office before selecting a specific departure date.
Extended Stays if you are arranged with us to remain at a destination before or after your vacation, your stay will be at your sole expense as is the transfer to either the hotel or airport. Please see the ‘Extend your Stay’ section for a list of pre-and post-vacation accommodation. Place is limited and if available is for up to three nights before and/or after each vacation. Breakfast and luggage handling is not included unless otherwise noted. If your extra night accommodation is not the hotel where your vacation begins or ends, you will be responsible for your transfer arrangements at your own expense.
For your comfort AAT Kings operates a daily seating rotation system and enforces a strict no smoking (including e-cigarettes) and no alcohol policy on board motor coaches. Regular comfort stops are made on traveling days. Many hotels, restaurants, trains, cruises and other venues are 100% smoke free.
Guided Vacation Cancellation AAT Kings reserves the fight to cancel or re-schedule any guided vacation departure in any circumstances, including in accordance with operating requirements or circumstances beyond its control. If cancelation is made by AAT Kings at any time prior to departure date of the guided vacation except when you fail to pay the final balance on time, AAT Kings will either refund the amount received for the guided vacation booking, or offer a comparable vacation if available. AAT Kings will refund any differences in price if the alternative is of a lower price, however, the guest will be responsible for additional costs if the alternative is priced higher. AAT Kings is not responsible for other travel arrangements affected due to our cancellations and is not liable for any cancellation penalties uncured on other travel arrangements including air tickets.
Travel Insurance AAT Kings recommends that all guests purchase comprehensive Travel Insurance. Certain countries have a requirement for foreign visitors to have valid medical insurance on entry. AAT Kings cannot be held responsible for denied entry if a guest is unable to provide details to authorities of insurance or denial of entry for any reason.
Disclaimer for Warranties The Operator warrants only that the services shall be generally, through the views of the vagaries of travel, not necessarily precisely, as described, and subject to change and the other terms and conditions hearing. All other warranties, express and implied, including warranties of fitness for a specific purpose and merchantability are expressly excluded. There is no warranty that extends beyond the description of the face hereof.
Complete Agreement these booking conditions, together with the other terms incorporated into this contract referred to below, represent the entire agreement between the parties.
Changes the operator shall be responsible to the guests for supplying the service and accommodations described in the brochure, except where they cannot be supplied or the itinerary is changed due to delays or other causes of whatever kind or nature beyond the Operators control. In such circumstances, the Operator will seek to supply comparable services, accommodations and itineraries and there shall be no refund in these circumstances.
Disclaimer of Liability Neither AAT kings nor the operator nor its agents or affiliated entities shall be responsible or liable for cancellations, acts of other service providers, diversions or substitutions of equipment or any act, variations, postponement, omission or default by air carriers, land carriers, hoteliers or hotels, transportation companies, or any other persons providing service or accommodations to guests including any results thereof, such as changes in services, accommodations or facilities. Nor shall they be liable for loss or damage to baggage or property, or for injury, illness or death, or for any damaged or claims whatsoever arising from loss, negligence or delay from the act, error, omission, default or negligence of any person not in direct employee or under its exclusive control including any act, error, omission, default or negligence of any country, government authority, officer or employee. AAT Kings shall not be liable for indirect, special or consequential damages. All baggage and personal effects are at all times and in all circumstances at the risk of the vacation participant. AAT Kings recommends that guests obtain baggage insurance. After return at the end of the vacation, if lost articles are found and returned to the owner, a service fee will be charged. The Travel Directors, carriers, hotels and other suppliers who provide services on vacations and independent contractors, they are not agents, employees or servants of the operator or its associated companies. All certificates and other travel documents for services issued by the operator are subject to the terms and conditions specified by the carriers and suppliers and the lars of the countries in which the services are supplied. Carriage by the sea is subject to the Carriers Conditions of Carriage which are available upon request. The operator is not responsible for any criminal or other conduct by third parties, whether criminal, intentional, grossly negligent, negligent or otherwise.
Additional Risks Additional risks and damages may arise including, but not limited to, hazards of traveling in undeveloped areas, hazards of travel by boat, train, automobile, aircraft and other means of conveyance , animal interactions, forces of nature, political unrest, other unrest, hazardous local customs and practices, differing levels of sanitation, differing standards of safety, risks associated with water, food, plants, insects and differing animal regulation, accident or illness in areas lacking means of rapid evacuation of medical facilities and acts of national and local governments and unrest and acts of others against governments. These risks are not an exhaustive list but are examples of many kinds of risks. You are voluntarily participating in these activities with the knowledge that there are significant dangers involved and you are hereby agree to accept any and all risks. As lawful consideration for the agreement with AAT Kings to participate in such trips and activities you agree you will not make a claim against AAT Kings or its personnel or sue for bodily injury, emotional trauma, death, property loss or damage or other loss, cost or expense, however caused, as a result of or related to your contracting for, traveling to or from, or on any and every other way participating in the trip. You release AAT Kings, its related companies and its personnel from any and all claims, known or unknown, arising from contracting for, traveling to or from, and in any and every way participating in a trip. This release of liability and assumption of rusk agreement is entitled into on behalf of you and all members of your family and party, also including minors accompanying you. This agreement also bids you heirs, legal representatives and assigns.
Safety Where the guest occupies a motorcoach seat fitted with a safety belt, neither AAT Kings nor the operator nor its agents or co-operating organizations or service providers will be liable for any injury, illness or death for any loss or damages or claims whatsoever arising from any accident or incident, if the safety belt is not being work at the time of such an accident or incident. The exclusion and limitation of liability shall not be used to imply that the operator or its agents or affiliated entities are liable in other circumstances.
International Treaties Transportation companies, airlines etc. are not to be held responsible for any act, omission or event during the time the guests are not on board planes, transportation or conveyances. We rely on international convention which may apply to the services provided by us, our suppliers or agents with respect to any claim of any nature brought by you against us as a result of the provision of those services. International conventions which apply may include: Warsaw Convention 1929, (as amended by Hageu Protocol and Montreal Protocal) in relation to air travel, or Montreal Convention, the Berne Convention for rail travel, Athens Convention 1974 for carriage by sea, the Geneva Convention for carriage by riad and the Paris Convention 1962 for Hotels. We are to be regarded as having all the benefits of these conventions on limiting our liability’s in relation to any claim of death, injury, loss, damage and delays to guests and luggage. Enrolment in and payment for a vacation shall constitute agreement and acceptance by the guest of the terms and conditions in this brochure. These cannot be varied except in writing by and office of the Company.
AAT Kings Limited Roll AAT Kings, a California corporation, serves only as a sales representative, and is not responsible for any activity beyond its limited role in arranging reservations and ticketing. AAT Kings shall not be responsible or liable for any acts, omission or default, whether neglecting or otherwise, of any other entity whether or not affiliated with the operator
Choice of Law and Venue Selection This Agreement is deemed to be entered into Orange County, California. The exclusive venue for any action concerning the interpretation , enforcement, or breach of any term, obligation, or duty as contained or related to these Terms and Conditions shall be solely in the Superior Court of California in or for Orange County or the United States District Court for the Central District of California. This Agreement shall be construed according to the internal laws of California without regarding to conflicts of law principles, all guests claims must be submitted in writing and reviewed by AAT Kings no later than 60 days after completion of the AAT Kings vacation. Guest claims not submitted and received within this time shall be deemed to be waved and barred.
Errors and Omissions In the case of computer or human billing errors, we reserve the right to re-invoice participants with correct billing. Every effort is made to ensure brochure accuracy at the time of going to press however AAT Kings cannot be held responsible for printing or typographical errors, or errors arising from unforeseen circumstances. Moreover, photographs and descriptions of locations or attractions are merely representative of conditions that existed at time of brochure printing and conditions may not be the same at the time of your journey.
The airline(s) featured or nominated in this brochure do not virtue of their endorsement of this brochure commit as represent themselves either as contracting with any purchase of a vacation from AAT Kings or as having any other legal relationship with them.
All bookings made within any provider of any transport, facilities, meals, other goods or of any services are subject to terms and conditions and exclusions and/or limitations and liability imposed by them in relation to matters not covered particularly and expressly by our agreement with AAT Kings.
If you decide that you do not want to visit a country or part of a country you intended to visit because of any law, condition or requirement of any government or governmental authority, official, servant or agent, you are responsible for any costs, expenses, charges, fees, losses or damage incurred as a consequence and any cancellation or amendment fees. None of the companies in the AAT Kings group of companies, or any other servants or agent, accept responsibility or liability for your acts, omissions, defaults conduct, state of health, condition or circumstances.
COMPLAINT PROCEDURES AND CONSUMER PROTECTION
Complaint Procedures if you have a problem during your vacation please inform AAT Kings Travel Director / Local Representative immediately, who will try to make things right, if the matter was not resolved locally, please write to AAT Kings Guest Relations Department at the address below within sixty (60) days of the end of the AAT Kings vacation, as it is important that you provide us the information quickly. Please quote your booking reference number and all relevant information. Failure to follow this procedure may delay or deny us the opportunity to investigate and rectify the problem, which may affect the way your complaint is dealt with and your rights under this contract. Accordingly, any claim not received in writing within this time is waved and barred.
Guests who purchase from within California
Transactions entered into with AAT kings are covered by the California Travel Consumer Resolution Fund (TCRF) if the guest is located in California at the time of payment. eligible guests may file a claim with TCRF if the guest is owed a refund of more than $50 for transportation or travel services with the seller of travel failed to forward to a proper provider or such money was not refunded when required. The maximum amount which may be paid by the TCRF to any one guest is the total amount paid on behalf of the guest to the seller of travel, not to exceed $15,000. A claim must be submitted to the TCRF within 12 months after the scheduled completion date of travel. A claim must include sufficient documentation to prove your and a $35 processing fee. Claimants must agree to wave their rights to other civil remedies against a registered participating seller of travel for matters arising out of a sale of which you file a TCRF claim. You may request a claim form by writing to Travel Consumer Restitution Corporation, P.O. Box 6001. Larkspur, CA 94977-600; or faxing a request to (213) 897-8846
Guests purchasing from outside of California – Transactions entered into with AAT Kings are not covered by the California Travel Consumer Restitution Fund
Data Protection- to process your vacation booking, AAT Kings will need to use personal information for you and guests in your booking. Personal information may include each guests name, address, phone number, email address, passport number, and sensitive information such as health, medical, dietary, mobility, religious or other special requirements. This personal information may be passed on to other suppliers of your travel arrangements in addition to public authorities )such as customs and immigration), security and credit checking organizations, and otherwise as required by law. We may need to provide personal information to contractors who provide services to or for us (e.g. sending mail, providing marketing assistance, etc.). this may involve sending personal information. In making your booking you consent to your personal data being passed to relevant third parties as set above. We may also use personal information you provide us to review and provide the vacations and services we offer, and to contact you (by post, email, telephone or other means) about other vacations and services offered by AAT Kings that may interest you, if you do not want to receive this information, or if you want a copy of the personal information we hold about you, write us at AAT Kings 801 East Katella Avenue, Anaheim, California 92805. AAT Kings may charge a fee for supplying you this information as permitted by law.
Each guest is required to comply with the terms, conditions, requirements, laws, rules and/or regulations of any service provider, or any country or governmental authority, and shall be liable for any such non-compliance
Booking Arrangements Your booking arrangements can be made through your Travel Agent or with us directly. When you make your booking you must be at least 18 years of age at the time of booking. You are guaranteeing that you understand and have the authority to accept and do accept on behalf of yourself and all members of your party the terms of these booking conditions. We will deal only with the lead booking name in all subsequent correspondences and dealings. You are responsible for making all payments due, ensuring the accuracy of all personal details and other information supplied in respect to yourself and your party, notifying us of any changes or cancelations and for receiving correspondence and keeping your party informed.
Additional Optional Experiences with AAT Kings, you will enjoy many famous highlights as included features on your vacation, at no extra cost. An exciting array of additional Optional Experiences and Activities may be made available to further enhance your experience. These experiences and activities are optional, and offered at special preferred prices. They can be blocked only after you start your Guided Vacation as many of them are carefully programed to coincide with highlights available at the time of your visit. A detailed list and cost of these will be included in your travel documentation as well as available on the AAT Kings website. You can book and pay for them through your travel director, by cash or credit card. Optional experiences may vary due to seasonal conditions and require minimum guest participation. Prices are subject to change without notice. Please also see the relevant section of ‘Guided Vacation Participation’ regarding limitation (exclusion) of our liability for optional experiences operated by independent third party suppliers.
Financial Protection US$20 MILLION your peace of mind guarantee– The traveling public has always been concerned about protection of advance bookings. As part of AAT Kings commitment to providing our customers with peace of mind in all dealings with AAT Kings, Travcorp Financial Services Ltd has provided a letter of credit to Trafalgar of US$20Million in respect of all customers traveling with AAT Kings.
United States Tour Operator Association $1 Million Travelers Assistance Program AAT Kings shares the coverage available under the USTOA $1 Million Travelers Assistance Program with affiliates of the Travel Corporation who, as an Active Member of the USTOA is required to post $1 Million with USTOA to be used to reimburse, according to the terms and conditions of the USTOA Travelers Assistance Program, the advance payment of AAT Kings customers in the unlikely event of The Travel Corporation bankruptcy, insolvency or cessation of business. Further, you should understand that the $1 million posted by the Travel Corporation may be sufficient to provide only a partial recovery of the advance payments received by AAT Kings. Complete details of the USTOA Travelers Assistance Program and a list of affiliates may be obtained by writing to USTOA at 275 Madison Avenue, Suite 2014, New York, New York 10016, or by email to firstname.lastname@example.org or by visiting their website at www.USTOA.com
801 East Katella Avenue, Anaheim, California, 92805